Gus­tav

Denmark introduces new air passenger tax

Strike in the sister company

Sudden illness was an unusual circumstance

Proof of payment

Refund through travel agency

Six-hour delay in sight – no compensation

Cancelled tickets resulted in denied boarding

Automatic rebooking system recognised as a reasonable precaution

Air carriers are not obligated to refund fees charged by ticket providers

Despite several days' notice, a strike counted as an extraordinary circumstance

Air Carrier not liable: No requirement to rebook to an earlier flight