Here, we have gathered answers to frequently asked questions and what the law demands of us to write

Our role

IUNO is a law firm. We are established with independent law firms and have offices in Denmark, Norway and Sweden, and we are members of the Danish, Swedish, and Norwegian Bar Associations.

As attorneys of law, we are subject to the rules for lawyers, for example the Rules of Professional Conduct for Lawyers in Denmark, Sweden, and Norway.

As lawyers, we are covered by the anti-money laundering regulations in Denmark, Sweden and Norway. We are obliged to collect and retain ID information on our customers in cases covered by the anti-money laundering regulations. In addition, we are obliged to investigate transactions if suspicions arise that they are related to money laundering or terrorist financing. In this regard, we are also obliged to inform the authorities or bar associations in Denmark, Sweden, and Norway.

If you, as a client, is dissatisfied with the services or the fee calculation, you are encouraged to raise this issue with the responsible partner.

Matters where the lawyer has acted in breach of the rules of good legal practice or has demanded too high a fee will be dealt with by:

Denmark: The Disciplinary Board

Sweden: The Swedish Bar Association’s Disciplinary Committee

Norway: The Bar association’s Disciplinary Committee

The respective disciplinary boards may criticize, reprimand and warn the lawyer, and reduce a fee claim against the client. The disciplinary board’s decisions may be appealed.

More information can be provided by directly contacting:

Denmark: The Disciplinary Board

Sweden: The Swedish Bar Association’s Disciplinary Committee

Norway: The Bar association’s Disciplinary Committee

Our collaboration

IUNO provides legal advice, and we will agree on the general scope of the assignment with the customer.

We act in accordance with the wishes of the customer, but we decline an assignment if it contradicts with our values, the code of conduct or other applicable rules.

We are entitled to decline any inquiry or request, if it is inconsistent with our values, financial expectations, or general working procedures.

IUNO stores all information we receive in relation to a case for at least three years from the closing of the case. To the extent possible, we only store the information electronically. Physical cases are shredded after five years.

We only send emails in encrypted form if explicitly agreed.

Both IUNO and the customer are entitled to terminate the collaboration at any time, unless otherwise agreed. If the collaboration is terminated before the assignment is completed, IUNO is entitled to a fee for the work performed until the date of termination.

Any dispute relating to IUNO's legal advice shall be settled in the ordinary courts of that country in which the IUNO entity that provided the legal advice is established in the ordinary courts of that country.

Our responsibility

We are liable for damages in accordance with the general principles of the applicable jurisdiction.

However, like most law firms, our liability towards our customers has been limited as part of our standard terms.

Our liability is limited to the lowest amount of (1) ten times the fee of each matter and (2) the following limits:

• Denmark: four million DKK per matter and four million DKK per year in total.
• Sweden: ten million SEK per matter and ten million SEK per year in total.
• Norway: eight million NOK per matter and eight million NOK per year in total.

IUNO Denmark and Norway is insured with CODAN, and IUNO Sweden is insured with the Swedish Bar Associations' basic insurance. The insurance covers professional liability and recourse guarantee in accordance with rules of the bar associations in each country. The insurance covers all legal practice regardless of the place where it is being carried out.

Our liability does not cover financial consequential losses, i.e., business interruption, loss of data or other indirect losses.

Claims can only be raised against the liable IUNO entity and not against the individual partner or employee.

Our fee

If we can define the scope of the assignment, we are more than happy to give a fixed fee or a fee estimate. Unless we agree otherwise, we will charge you on the basis of our applicable hourly rates, the impact and value of the case, the outcome of the case, the nature and amount of work performed, and the responsibility associated with the case.

Unless otherwise agreed, the responsible partner will set the team.

We invoice monthly in arrears with ten days’ deadline for payment.

Costs are charged separately. IUNO is not obliged to pay any expenses on behalf of the customer.

IUNO holds a client account with Nordea. Client funds do not carry interest.

Our data policy

You leave personal data when you use our online services. Our data policy explains how we handle the personal data we collect or receive.

Collection of personal information

You will always be informed before we collect information about you that is personally identifiable, such as your name, address, email address or phone number.

Why do we collect personal information?

You decide whether you wish to hand over any personal data. We collect the data to be able to sign you up for courses, newsletters and events and to send you brochures, invitations and other information about our company and services.

You may at all times inform us that you wish to unsubscribe from receiving any future emails or other information from IUNO.

We do not disclose your personal data without having obtained your express consent.

Cookies

We use cookies on our website. Please learn more in Our cookies.

Safety

We have high safety standards and comply with all data security requirements for personal data.

Links to other websites

Our website contains links to other websites and integrated websites. IUNO obviously cannot take responsibility for other companies’ websites or their privacy policies and practices.

Whenever you visit an external website, we advise you to read the website’s privacy policy and other relevant policies.

Access to your personal information

You have the right to know about the personal information we collect about you. You also have the right to make objections to our collection and use of your personal information. Moreover, you have the right to demand that we correct your personal information, whenever necessary.

Changing your personal information and unsubscribing from services

Please send an e-mail to communication@iuno.law if you wish to change or delete any personal data, we have collected about you, if you want to unsubscribe from our emailing services or if you have questions to our privacy policy.

Our cookies

Yes, we also use cookies. However, we only use Google Analytics to make our website and products even better.